Name: RB Care Service Center
Address: B-12/18, Beli Garad Chauraha Main Rd, Sector-A, Sector K, Aliganj, Lucknow, 226024, IN
Telephone: 08503939715
Price range: ₹₹

Last updated: June 26, 2026

At RB Care Service Center, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect personal information such as your name, phone number, address, and email address when you contact us for service requests or inquiries.

2. How We Use Your Information

We use your information to:

Provide and schedule home appliance repair services.
Communicate with you regarding your appointments and service updates.
Improve our customer service and website experience.

3. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

RB Care Service Center
Phone: 08503939715
Address: B-12/18, Beli Garad Chauraha Main Rd, Sector-A, Sector K, Aliganj, Lucknow, Uttar Pradesh 226024

5. Trademark Disclaimer

All brand names including LG, Samsung, Whirlpool, Bosch, etc. are trademarks of their respective owners. RB Care Service Center is an independent repair service provider and is NOT an authorized service center of any brand. We use brand names solely to describe the appliances we repair.

6. Visit Charge Policy

A visit and inspection charge of ₹250 applies for all home visits within 10 km of our base location at Aliganj, Lucknow. An additional flat charge of ₹50 is applied for locations beyond 10 km.

The visit charge covers doorstep inspection and diagnosis of your appliance by our technician.
The visit charge is fully adjusted against the final repair bill if you proceed with the repair.
If you choose not to proceed with the repair after inspection, only the visit charge is payable.
No hidden charges — a complete cost estimate is shared and approved before any repair work begins.
Visit charges are non-refundable once the technician has visited and diagnosed the appliance.

We aim to make our pricing as transparent as possible. All charges are communicated upfront so there are no surprises.

7. Replacement Parts & Warranty Policy

We use quality spare parts for all repairs. The following terms apply to replacement components fitted by our technicians:

90-Day Warranty: All replacement parts fitted by RB Care carry a 90-day warranty against internal functional failure and manufacturing defects from the date of repair.
The warranty covers failure of the specific part that was replaced during our repair service.
The warranty does not cover physical damage, misuse, power-surge damage, water ingress, or damage caused by third-party interference after our repair.
Warranty service is provided free of charge during the warranty period for covered defects. A revisit charge may apply if the complaint is not related to the original repair.
Original manufacturer warranty (if any) on the appliance itself is not affected by our repair service for parts we did not replace.
If your appliance is within the original manufacturer's warranty period, we recommend contacting the brand's authorized service center first, as third-party repair may affect manufacturer warranty terms.

To claim warranty service, please contact us at 08503939715 with your original service receipt/invoice within 90 days of the repair date.